4.5505505Fakespot Adjusted Rating

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Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

The usg works seamlessly with my other unifi products (wap, cloud key, poe switch, cameras) the software is very easy to use if you're like me and know a little about networking but are far from being an expert. The router has 2 lan ports and i use th...  Read More

Unifi system is better than consumer hardware for sure. If you are building a home/small business solution, and you are running a smart home this is an incredible product. Solid, best in class, etc. I wish ubiquiti would come out with a true replaceme...  Read More

User interface from ubiquiti is great. Interface isn't too bad, but could use some tlc and cleanup. Working like a champ!

Everything for your network really is under one pane of glass. Creating vpn's are super easy.

Ubiquiti devices are simple to deploy and the controller makes central management of all devices very convenient. The controller software has a useful feature of showing all existing wifi signals, in case you need to manually set a channel.



Cons

It is an overly complicated messy way to do this and is error prone even for those who do this stuff daily. Online instructions seem helpful but following them goes nowhere. Have to use a ridiculous self hosted controller or their cloud key.

The unit is no longer accessible, configurable and cannot be reset with the reset button or powering the unit off. This is apparently not a common problem and the manifestation of bad memory is a hard failure. I had to go into config files and set the...  Read More

The usg pro model is the same exact way. This is quite difficult to do with the usg and a local controller. I don't intend to replace it, still have 3 other aps and the usg was mostly a security enhancement but not really required for this network. I ...  Read More

I am not a hater, but ubiquiti left me no choice but to write this review. The vendor has the worst customer service imaginable. The way it ships now is completely unacceptable.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Great wifi signal with easy set up for office network!


Great coverage snd can handle many -10+ - devices.


I have had the gateway for 16 months and last night it started having issues.


I have this gateway and 2 ap from unifi, after i set up the system the restart frequency went from onec a day to never.

Price


Value for the money, its a perfect gateway, ideally you would add this to complete or expand your unifi network (accesspoints, ...  Read More


All and all this is a great value to put behind a home router.


A product that was around $100 is listed now at over $200.


If you have to buy direct from manufacture it’s so much cheaper

Competitiveness


You can't beat the price compared to other brands, and it really works great once configured properly without issues.


(stay away from chinese brands and choose us or eu gear.


Haven’t endeavored in their top tier solutions but rather comparing this to other like models from enterprise level competitors...  Read More


I'm presently using this as my second firewall behind another brand, so i don't need this to have the ips/ids or other protecti...  Read More

Overview

  • How are reviewers describing this item?
    great, good and wan.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 1325.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 5,505 reviews as of our last analysis date on Dec 22 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    This is my second usg after the other one quit working


    Posted by a reviewer on Amazon

    The user interface is okay i liked the old classic interface much better but i am learning this one


    Posted by a reviewer on Amazon

    These are a huge pain to adopt


    Posted by a reviewer on Amazon

    One issue with my home network is that on my bonded dsl connection the network would become unusable ifwhen one line dropped out


    Posted by a reviewer on Amazon

    One of the lines is flaky and it happens from time to time


    Posted by a reviewer on Amazon

    I would generally have to reboot the dsl modem and the old firewall to get back online which was a hassle


    Posted by a reviewer on Amazon

    Somehow the ubiquiti usg is able to work around that issue and there hasnt been a hiccup since


    Posted by a reviewer on Amazon

    I do see that latency goes up from time to time which may be caused by that line resyncing on the modem

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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