What does this mean?Highlights
Quality
I was very pleased with the quality of the old one and had no problems, so wanted to stick with bestek.
I actually like the product as it feels strong and held my ipad in place well on my wheelchair.
The plastics lugs are just not strong enough for the job and did break easily.
Unfortunately, this new holder then broke on the attachment that many others have commented on.
Price
Although the part could not be replaced i was offered a refund of half the amount paid.
Overview
- How are reviewers describing this item?
plastic, good, strong, broke and long. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 1,089 reviews as of our last analysis date on Jan 31 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I dont think i left a review for this at the time but just wanted to now due to the excellent customer service i received
Posted by a reviewer on Amazon
I purchased this tablet holder about 15 months ago as i had updated my ipad and the previous bestek holder no longer fit the new ipad
Posted by a reviewer on Amazon
Unfortunately this new holder then broke on the attachment that many others have commented on
Posted by a reviewer on Amazon
The plastics lugs are just not strong enough for the job and did break easily
Posted by a reviewer on Amazon
I had hoped that i could purchase a replacement part as everything else was fine
Posted by a reviewer on Amazon
However going through the customer support option on amazon to try and source the part was a pleasant surprise
Posted by a reviewer on Amazon
Although the part could not be replaced i was offered a refund of half the amount paid
Posted by a reviewer on Amazon
Given that this was outside of 12 months was i thought a pretty good offer on their part
Review Count History
Price History
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