App Functionality

Customers have mixed feelings about the app functionality of this security camera system. While some found it easy to use and install, others were disappointed by the requirement to pay for additional features and subscriptions. Some customers reported issues with the malfunctioning app and lack of clear information regarding subscription costs in the product description.

Connectivity Issues

Despite some customers reporting excellent picture quality, many have struggled with connectivity issues when setting up and using the UPULTRA Security Camera 2packs. Some were unable to connect to WiFi despite multiple attempts, while others encountered constant disconnections and had to abandon the product due to frustration and inability to get support.

Motion Detection Sensitivity

Customers have reported several issues with the motion detection sensitivity of the UPULTRA Security Camera, including the feature not functioning at all or being too sensitive, resulting in excessive notifications. Some customers also mentioned difficulties with technical support and product durability.