Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
cons
See Details
cons
See Details
Customer Support
Customers have reported mixed experiences with the customer support of the VEVOR Commercial Ice Maker, with some praising easy installation and setup while others express frustration over limited instructions and unresponsive customer service. Several customers have had issues with the machine breaking down and difficulty getting assistance from the manufacturer.
Warranty
Customers are extremely dissatisfied with VEVOR's warranty policy, reporting issues with defective products that were not covered or repaired beyond the warranty period. Some customers had to pay high fees for returns or repairs, while others were unable to return their machines past the return window. The sentiment towards the warranty is overwhelmingly negative.
neutral
See Details
neutral
See Details
Ice Storage Capacity
Customers have mixed opinions regarding the ice storage capacity of this commercial ice maker, with some reporting that it exceeds their expectations by making a large amount of ice quickly while others mention that it falls short of the advertised capacity and experiences issues with the full sensor and melting ice.
Highlights
Quality
Great quality ice cubes at a very steady fast pace.
This unit works flawlessly, when the unit gets full, it shuts off automatically, and holds the ice at a cold temperature that d... Read More
Very limited instructions and no company support!
It makes about 40-50 lbs of ice (as the information said) daily as long as you empty it regularly.
Price
For the money you can not beat it
I wasn't sure something this inexpensive would do the trick but it sure does!
For my money, that is a small price to pay to get a unit that produces ice this quickly and so economically.
Shipping
Machine came in great time and perfect condition!
Competitiveness
Had recently bought a different ice machine, slightly larger and several hundred dollars more.
Overview
- How are reviewers describing this item?
great, easy and fast. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 561 reviews as of our last analysis date on Nov 3 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
As soon as we plugged up and got the water supply to it i’ve was making
Posted by a reviewer on Amazon
Downfall like all ice makers its not a freezer so the ice does melt
Posted by a reviewer on Amazon
But makes ice fast so not a problem
Posted by a reviewer on Amazon
Another fault is it makes so mich ice when it melts it melts out the door
Posted by a reviewer on Amazon
They need to raise the door so when the ice melts it stays in the tub
Posted by a reviewer on Amazon
I did hire a plumber to run the water line and hook it up
Posted by a reviewer on Amazon
It makes about 4050 lbs of ice as the information said daily as long as you empty it regularly
Posted by a reviewer on Amazon
When it arrived the packaging was in great shape
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found