VEVOR Commercial Ice Cream Machine 5.3 to 7.4Gal per Hour Soft Serve with LED Display Auto Clean 3 Flavors Perfect for Restaurants Snack Bar, 2200W, Silver

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189Total Reviews

Ice Cream Machines

n/a

Company Review Grade:

VEVOR

2,779 Total Products

VEVOR Commercial Ice Cream Machine 5.3 to 7.4Gal per Hour Soft Serve with LED Display Auto Clean...

Analyzed on

Sold by VEVOR

B

Fakespot review grade

B

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Pros & Cons

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cons

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cons

Features with many negative mentions

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Error Handling And Troubleshooting

Customers have reported numerous issues with the error handling and troubleshooting of the VEVOR Commercial Ice Cream Machine. The machine frequently shuts down, refuses to start, and is difficult to clean. Some customers have been unable to contact the seller for assistance or replacement. The lack of responsiveness from the manufacturer has resulted in lost revenue and frustration for business owners.

Warranty Coverage

Customers have reported numerous issues with the warranty coverage of the ice cream machine, with some unable to get their units serviced or repaired despite being under warranty. Several purchasers mentioned that they were unable to find replacement parts for the machine and that Vevor did not honor their warranties or provide any assistance. Some customers have reported having to purchase multiple machines due to frequent breakdowns.

neutral

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neutral

Frequently mentioned features with split sentiment

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User Manual Clarity

Customers have mixed opinions regarding the clarity of the user manual for this ice cream machine. While most users find the machine easy to use and clean, a few customers have expressed concerns about loose belts causing excessive vibration and issues during cleaning mode. Additionally, some customers were misled by the product description and received incorrect models or inadequate manuals.

Flavor Versatility

Customers have mixed opinions regarding the flavor versatility of this commercial ice cream machine. While most are pleased with its ability to produce soft serve quickly and easily, some have noted that only one flavor can be used at a time due to the flavors seeping into each other. Additionally, some customers have experienced issues with the ice cream mix spoiling before it could be served due to the lack of refrigeration in the hoppers.

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Highlights

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Quality

Home use, works great had it over a year now and no issues.

I am a hvac tech and belts were tight and refrigeration piping/devices are all secure with no oil/leaks visible.

We hand dipped all of our ice cream which took a lot of time.

Don’t just trust the machine low level alerts, machine not really empty.

Price

Machine is good for the money but not for commercial use if you sell a lot of ice cream in your business.

Shipping

Fast delivery for free crates so nothing could hurt it.

Machine came on time and in great shape.

It was also shipped freight, which took a while and it arrived with some minor shipping damage to the crate.

Item arrived secure on its own pallet.

Packaging/appearance

I use this machine in my snowball stand and so for it’s been great i’ve been having it for over a month now it’s takes a while ... Read More

Competitiveness

Really a great product and a lot less than other machines on amazon.

Overview

How are reviewers describing this item?
easy, clean, soft, great and commercial.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has discovered that over 80% high quality reviews are present.

This product had a total of 189 reviews as of our last analysis date on Nov 3 2024.