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Pros & Cons

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The AI used to provide these results are constantly improving. These results might change.

Pros

The kitchen faucet is fantastic, looks great, performs effortlessly. It's definitely not bad but was noticeably lighter. Very well built and sturdy/heavy.

It garners compliments from all guests. Tech support is good once you get to right person.



Cons

We deal with warranty parts through our company often and this is one of the only companies that we have ever had refuse to send warranty parts. However it is poorly engineered. Such a disappointment.

It's a shame because the beauty and quality of the unit are over the top. If we need to spend this much time making this faucet usable i certainly wish i had chosen another brand. Very disappointed with the functionality for this customer.

Water pressure on the sprayer is very low. The faucet routinely sprays our kitchen when the hose disconnects from the stem. The pot filler is now always on and when you use the sprayers it turns off.

The hose keeps falling into the sink from the main hose connector that threads through the coil. Had to cut off the 1' of the hose and put a clamp on.

The spray button on the second has begun to have extreme sensitivity as well. I agree it might have been just a defective item, but the company didn't stand behind their product the way i would expect them to.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


I was actually very pleasantly surprised by the quality and heavy-duty feel of this kitchen faucet.


I would highly recommend this to any one wanting a high quality very industrial built with the sleekness for a home kitchen.


They claimed to have never seen this problem before and made me patiently wait while they "worked with the factory in china".


I will caution you to be careful with the teflon tape: do not have it overlap the threads on the end of the connections.

Packaging/appearance


The packaging was very high end and instructions were easy to follow.


So the first one i got, something was very wrong and when using the sprayer water would continue to trickle out of the pot filler.


So when you turn on the main handle, it comes out the pot filler.

Competitiveness


I also had water flow a lot lower than the rated 1.

Overview

  • How are reviewers describing this item?
    great, new, good and made.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 459 reviews as of our last analysis date on Nov 25 2023.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    I’ve seen a similar model on youtube and their sprayer was extrely powerful


    Posted by a reviewer on Amazon

    When i removed the water limiter


    Posted by a reviewer on Amazon

    The spray connector would leak


    Posted by a reviewer on Amazon

    The lifetime warranty is bogus


    Posted by a reviewer on Amazon

    I got little support from vigo’s tech people


    Posted by a reviewer on Amazon

    They outright lied about warranty


    Posted by a reviewer on Amazon

    I was told they no longer make the model i have and could not supply the bad rings


    Posted by a reviewer on Amazon

    A reputable company would have held replacement parts for a lifetime warranty faucet

Review Count History
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Price History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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