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Pros & Cons
Pros
The book is an easy read, and a great roadmap for companies that want to raise the level of influence that the customer pov has in the new product development decision-making process. It’s a good practical book regarding using jobs and outcomes that a... Read More
Anthony ulwick offers a rigorous, comprehensive methodology for doing just that. In 'what customers want,' ulwick does not just write about his experiential knowledge; he explains a complete method. Anthony. to truly succeed at innovation companies mu... Read More
It is possible for skilled interviewers to help customers articulate these outcomes. Most companies agree that they should first uncover and prioritize the customer's unmet needs and then devise solutions that address them.
The book offers tangible and actionable steps that will help to produce quantifiable data to idea / concept evaluation. A very unique idea has been very clearly articulated. The concepts are sound. Thedatum is very pragmatic, with real examples.
The insights provided by this book are a welcome addition to the toolkit of any it executive or business analyst. It takes a careful reading to translate the concepts into the it project space, but it is well worth the effort. This book takes you from... Read More
Cons
The formulas they actually provide are incomplete to the point of being incorrect. Rinse and repeat, rinse and repeat.
Highlights
Quality
As a result, features get built that are never used, and desired outcomes are never achieved.
This is a very good book - a good source to build the front end on.
Instead they heap on the features - hoping to shotgun their way to hitting that one aspect customers want.
For years i've seen engineers dismiss market research as "not actionable"; not so with these outcome-driven methods.
Price
This read provided me with a great deal to work with and work on in the future.
Once this is done we can then articulate the value created in financial terms and show the difference between cost and benefits.
It would have helped me skip through the product cycles to get to a high value offering sooner.
Packaging/appearance
He introduces high-level points, unpacks them for you in detail, then summarizes everything at the end.
Competitiveness
Through the many examples given, ulwick lays out how the market research and strategy work should done, how to choose between a... Read More
Venture capitalists, angels, and almost every serious investor in the world wants to see two things in every venture: 1) custom... Read More
To compare with a different approach, you might consider stephen wunker’s book on jtbd and his jobs roadmap, but you can safely... Read More
In his books and articles on innovation, clayton christensen mentions the jobs-to-be-done theory, but ulwick turns this theory ... Read More
Overview
- How are reviewers describing this item?
good, done, new and great. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 239 reviews as of our last analysis date on Nov 4 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
If you are in a role where you have to prioritize what to work on next for your product based on an overwhelming list of options then you need to read this book
Posted by a reviewer on Amazon
It’s a good practical book regarding using jobs and outcomes that are underserved to tackle the product pipeline but it’s very dry too
Posted by a reviewer on Amazon
Does not go into details for some of the concepts
Posted by a reviewer on Amazon
The most common problem i see from these businesses is that they have a weak understanding of what customers really want they have a novel concept we can do this
Posted by a reviewer on Amazon
As an engineer there is a natural tendency to jump into ideas as a matter of default
Posted by a reviewer on Amazon
Going to my top shelf with the other good ones
Posted by a reviewer on Amazon
Lots has been published on the voice of the customer and being customermarket driven but little has really been published oh how to do it
Posted by a reviewer on Amazon
It follows a similar method as the old qfd quality function deployment and house of quality charts but in a less dry and a less engineeringoriented approach
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