Posted by a reviewer on Amazon

I spent a whole day connecting and disconnecting the connect bridge trying to get it to connect to the wifi properly

Posted by a reviewer on Amazon

Everything would go smoothly in the process til you get to the step after you put in your wifi password

Posted by a reviewer on Amazon

The app would fail while connecting the bridge to the wifi it would then ask you to move the connect bridge closer to the router where it would magically now connect to the wifi

Posted by a reviewer on Amazon

Next it would state that its testing the signal strengths of the bridge and the bluetooth in which this would fail again

Posted by a reviewer on Amazon

But for some reason the connect bridge would now show up in the app as being connected when you click on the gear in the bottom right of the app even though its not actually connected

Posted by a reviewer on Amazon

What this meant is even though you could use the app to control the lock it only worked via bluetooth meaning youd have to be within close range to use the app

Posted by a reviewer on Amazon

Within the app the wifi status would always be stated as unknown

Posted by a reviewer on Amazon

Youd then have to disconnect the connect bridge from the app in order to attempt reconnecting it