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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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pros

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pros

Features with many positive mentions

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Easy Setup

Customers have reported that setting up this smart lock is an effortless process, with most expressing that they were able to get it installed and working in just a few minutes. The app provides clear instructions for those who need additional guidance. Some customers have also noted the convenience of being able to add or remove user codes easily.

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neutral

Frequently mentioned features with split sentiment

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Touchscreen Keypad

Customers generally like the touchscreen keypad of the Yale Assure Lock, praising its convenience and modern features such as backlighting and handwave unlocking. However, some users have reported issues with the touchscreen's responsiveness and accuracy.

Smart Home Compatibility

Customers have mixed opinions regarding the smart home compatibility of this Yale Assure Lock Touchscreen Deadbolt. While some were able to connect it with Alexa, Zigbee, Xfinity Home, and other smart home systems, others reported difficulties in doing so. Some customers mentioned that the lock functions as a base model when paired with an Alexa device, limiting its functionality. Others expressed frustration due to the time spent on troubleshooting and the additional costs required for full compatibility.

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Highlights

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Quality


The keypad works great, love the back light, can lock with a handswipe and/or timer (eg.


Easy install and works well with xfinity home


Very important that the deadbolt enters the strike plate and bore hole with zero resistance!


I bought this to replace a identical one but without the smart feature that lasted 5 years on exposed to harsh south florida sun.

Packaging/appearance


Nowhere in the packaging instructions or tech support (call) does it give you any walk through.

Competitiveness


I recently purchased the yale assure lock w/ touchscreen.


You do not want to select the locks > yale option in alexa.

Overview

  • How are reviewers describing this item?
    easy, great and plus.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 253.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 204 reviews as of our last analysis date on Sep 21 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    It comes with a component to link to some smart devices but were not using it that way so just left that out of the installation process


    Posted by a reviewer on Amazon

    Word of caution know whether you need a zigbee or zway supported device


    Posted by a reviewer on Amazon

    Well let me tell you how difficult it was to figure out how to set it up


    Posted by a reviewer on Amazon

    Nowhere in the packaging instructions or tech support call does it give you any walk through


    Posted by a reviewer on Amazon

    I thought maybe they sent the wrong one


    Posted by a reviewer on Amazon

    After hours of tech support calls with yale and alexa support i was at a dead end


    Posted by a reviewer on Amazon

    You do not want to select the locks yale option in alexa


    Posted by a reviewer on Amazon

    You want to search for “other” and be sure your lock is in network mode

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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