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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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pros

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pros

Features with many positive mentions

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Design

Customers have a generally positive opinion about the design of the Yale Assure Lock, praising its modern look, sturdiness, and ease of use. However, some customers were disappointed with their purchase due to issues with customer service and alignment problems during installation.

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neutral

Frequently mentioned features with split sentiment

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Installation Ease

Customers have generally positive feedback regarding the ease of installation for this smart lock. Some encountered minor issues during setup but overall found it simple and straightforward. The detailed instructions and included tools were helpful in completing the process.

Connectivity

Customers have mixed opinions on the connectivity of the Yale Assure Lock. While some found it easy to set up and connect to WiFi for app integration, others encountered challenges during setup and noted that Bluetooth-only connectivity was not clearly stated in marketing materials. Overall, customers appreciate the remote access feature and user-friendly app, but some express concerns about internet privacy.

Motor Functionality

Customers have reported mixed experiences regarding the motor functionality of this Yale Assure Lock. While some are pleased with its smooth operation and hand feel, others have encountered issues such as the lock failing to latch or not responding to codes, leaving them locked out of their homes. Some customers were able to resolve these issues through customer service, while others received defective parts and had to replace them.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Works well, very sturdy, set up is a little clunky but the ability to have unique passwords for different people and an actual ...  Read More


The design is very sturdy and easy to use.


If your door is already drilled for this style of deadbolt and handle, installation is less than a 30 minute affair, including ...  Read More


I was advised by my son in law to purchase this brand of a smart lock and i had it installed professionally but just four days ...  Read More

Price


A bit pricey but expected when getting a quality product from a longtime household name.

Shipping


It took a week or so before my new lock was shipped and now installed it works perfectly.

Competitiveness


I previously had the yale lock set, with the homekit module.


There are multiple yale apps on google play store and none of them works with this lock.


Works better then the other brands of locks my friends have purchased.


We previously had a different brand which we had to replace after it just stopped working so we invested a little more on this ...  Read More

Overview

  • How are reviewers describing this item?
    set, august, great, easy and through.
  • Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
  • Our engine has determined that the review content quality is low.
  • Our engine has analyzed and discovered that 73.5% of the reviews are reliable.
  • This product had a total of 333 reviews as of our last analysis date on Nov 12 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    We have tried every smart lock for front door


    Posted by a reviewer on Amazon

    A bit pricey but expected when getting a quality product from a longtime household name


    Posted by a reviewer on Amazon

    I purchased the keyed version of the lock but received the keyless version


    Posted by a reviewer on Amazon

    Unfortunately i only saw it after it was installed by the amazon installer


    Posted by a reviewer on Amazon

    I was not happy with that but now it is too late


    Posted by a reviewer on Amazon

    As an it person i would not have an issue configuring it but it took me too long to make it work


    Posted by a reviewer on Amazon

    A person that has no tech skills will have to rely on the lock hardware only or get a techie to help with the app


    Posted by a reviewer on Amazon

    I am very upset that i paid more for the keyed version and did not receive it

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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