Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
pros
See Details
pros
See Details
Design
Customers are highly satisfied with the design of the smart lock, praising its sharp appearance, ease of installation, and integration with their existing systems. Some customers specifically appreciate the touchscreen feature and the absence of a physical key.
neutral
See Details
neutral
See Details
Bluetooth Capability
Customers have mixed opinions regarding the Bluetooth capability of this smart lock, with most expressing satisfaction for its integration with the MyQ app and the ability to control it remotely when paired with a hub. However, some customers have encountered issues with connectivity and signal range, requiring a closer proximity to the hub for consistent functionality.
Installation Difficulty
Customers have mixed opinions on the installation difficulty of the Yale Smart Lock. While some found it easy to install and use, others encountered challenges such as figuring out the correct installation process, dealing with unclear instructions, and experiencing connectivity issues with the app. Some customers also reported having to purchase additional components for the lock to function properly.
Customer Service
Customers have had mixed experiences with the customer service of Yale for their smart locks. While some reported excellent support and quick resolution to issues, others encountered difficulties in getting help and felt frustrated by limited warranty coverage and unresponsive tech support.
Highlights
Quality
Sharp appearance, well-built, great features, and the directions are easy to follow.
Easy to code, easy to use, and secure.
As i persevered, i even did a factory reset of the lock several times, removed the batter a dozen times, which made the whole s... Read More
I had a hard time installing the wireless feature, turns out the supplied batteries weren't good.
Price
You would need to purchase hub separately which unfortunately means an additional cost of approximately $30 dollars.
Fortunately the hub is about $30, also i found secondhand that worked perfectly at $12.
In my case, the lock borehole was not 2 1/8”, so i purchased $30 dewalt cross bore and borehole drilling kit.
Packaging/appearance
But on stock photos of item and on the box still show wifi hub included.
Competitiveness
Myq supports multiple hubs on the same network so it might be worth considering an additional hub when buying this lock.
Overview
- How are reviewers describing this item?
easy, new, good, great and same. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that there may be counterfeit products sold through this listing.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 295 reviews as of our last analysis date on Nov 13 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
A little glitchy when hooking up to hub for wifi control
Posted by a reviewer on Amazon
No keyway so could be locked out if no other way to enter house
Posted by a reviewer on Amazon
I wish i had known that liftmasters home myq products do not play well with their commercial myq products even though they have the same app
Posted by a reviewer on Amazon
Tried to get it on the network and recognized
Posted by a reviewer on Amazon
Spent a few hours following instructions and trying again
Posted by a reviewer on Amazon
Door worked fine just didnt work through the app even though it was supposed to
Posted by a reviewer on Amazon
My business partner tried without success
Posted by a reviewer on Amazon
Our it staff tried and failed
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found