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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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pros

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pros

Features with many positive mentions

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Design

Customers are highly satisfied with the design of the smart lock, praising its sharp appearance, ease of installation, and integration with their existing systems. Some customers specifically appreciate the touchscreen feature and the absence of a physical key.

neutral

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neutral

Frequently mentioned features with split sentiment

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Bluetooth Capability

Customers have mixed opinions regarding the Bluetooth capability of this smart lock, with most expressing satisfaction for its integration with the MyQ app and the ability to control it remotely when paired with a hub. However, some customers have encountered issues with connectivity and signal range, requiring a closer proximity to the hub for consistent functionality.

Installation Difficulty

Customers have mixed opinions on the installation difficulty of the Yale Smart Lock. While some found it easy to install and use, others encountered challenges such as figuring out the correct installation process, dealing with unclear instructions, and experiencing connectivity issues with the app. Some customers also reported having to purchase additional components for the lock to function properly.

Customer Service

Customers have had mixed experiences with the customer service of Yale for their smart locks. While some reported excellent support and quick resolution to issues, others encountered difficulties in getting help and felt frustrated by limited warranty coverage and unresponsive tech support.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Sharp appearance, well-built, great features, and the directions are easy to follow.


Easy to code, easy to use, and secure.


As i persevered, i even did a factory reset of the lock several times, removed the batter a dozen times, which made the whole s...  Read More


I had a hard time installing the wireless feature, turns out the supplied batteries weren't good.

Price


You would need to purchase hub separately which unfortunately means an additional cost of approximately $30 dollars.


Fortunately the hub is about $30, also i found secondhand that worked perfectly at $12.


In my case, the lock borehole was not 2 1/8”, so i purchased $30 dewalt cross bore and borehole drilling kit.

Packaging/appearance


But on stock photos of item and on the box still show wifi hub included.

Competitiveness


Myq supports multiple hubs on the same network so it might be worth considering an additional hub when buying this lock.

Overview

  • How are reviewers describing this item?
    easy, new, good, great and same.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has detected that there may be counterfeit products sold through this listing.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 295 reviews as of our last analysis date on Nov 13 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    A little glitchy when hooking up to hub for wifi control


    Posted by a reviewer on Amazon

    No keyway so could be locked out if no other way to enter house


    Posted by a reviewer on Amazon

    I wish i had known that liftmasters home myq products do not play well with their commercial myq products even though they have the same app


    Posted by a reviewer on Amazon

    Tried to get it on the network and recognized


    Posted by a reviewer on Amazon

    Spent a few hours following instructions and trying again


    Posted by a reviewer on Amazon

    Door worked fine just didnt work through the app even though it was supposed to


    Posted by a reviewer on Amazon

    My business partner tried without success


    Posted by a reviewer on Amazon

    Our it staff tried and failed

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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