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Pros & Cons
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Firmness Level
Customers have mixed opinions on the firmness level of the ZINUS Hybrid Mattress, with some finding it too firm while others prefer its firmness for their needs. The majority of customers appreciate that it provides the right balance between support and comfort, adapting to individual preferences.
Durability
Customers have mixed opinions regarding the durability of this mattress, with some expressing satisfaction with its long-lasting construction while others report issues within a year or less after purchase. The majority of positive reviews praise the mattress's good quality and durability, while negative reviews mention experiencing defects and difficulties with the warranty process.
Edge Support
Customers have mixed opinions regarding the edge support of the mattress, with some reporting good back support and acceptable edge stability while others experienced sagging along the edges and difficulty getting out of bed due to foam separation from the core. Some customers were unable to return the product due to expired warranty.
Support
Customers have mixed opinions about the support of the Zinus hybrid mattress, with some reporting it is comfortable and supportive for heavier individuals, while others find it uncomfortable and disappointing. Some customers also expressed frustration with the company's customer service and inability to return or exchange the product.
Highlights
Quality
Very well made, durable seams, no odor.
It’s incredibly soft, comfortable, and the edges hold pretty well for a hybrid mattress.
I realized this is probably apart of the manufacturing and processing part and repositioned the outer cover just a tad while it... Read More
The mattress immediately started inflating and settled at the appropriate 10 inches.
Price
For the price you cant beat it.
It’s really great for the price and also has acceptable edge support.
I didn't want to spend another $3k to be sorely disappointed again, so i ordered this hybrid mattress, sight unseen, for under ... Read More
For the price, i am not disappointed.
Shipping
The mattress arrived in a few days; it was easy to maneuver into my bedroom.
Packaging/appearance
We had to return this mattress unopened because straight out of the box was an instruction we were unable to follow-see photo.
I followed the directions and opened the box immediately upon arrival and gave it 24 hours to expand into its final shape.
I had no issue opening the packaging.
No funky smells from it, packaged well, it is heavy to move around in the box.
Competitiveness
Very good quality for a third of the cost, compared to name brand at over 2000 dollars.
Compared to other memory foam or coil spring mattresses, i found this hybrid to be best suited for me and my sleeping preferences.
He explained to me that all memory foam was made the same and was coming out of the same 3 factories as well as spring coils co... Read More
I had bought some $1000+ mattresses from costco and other bedding companies but was recommended the zinus from someone who work... Read More
Overview
- How are reviewers describing this item?
firm, comfortable, great, good and soft. - Our engine has detected that the listing/variation has anomalous review count history. Please review the historical review count graph.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 405.
- Previous analysis of this listing was an C grade.
- Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 73.2% of the reviews are reliable.
- This product had a total of 1,940 reviews as of our last analysis date on Aug 8 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
It has not loss its shape and feels like it did when we first got it
Posted by a reviewer on Amazon
Almost wish i got one for my bed
Posted by a reviewer on Amazon
It says that it’s medium firm but feels a bit more plush because of the memory foam
Posted by a reviewer on Amazon
It’s great at cooling because of the copper thing though
Posted by a reviewer on Amazon
If you’re a heavy sleeper like weigh more than 220 pounds like me go for a firm one this one feels plush
Posted by a reviewer on Amazon
Sleeps better than a lot of “budget” 8001000 mattresses
Posted by a reviewer on Amazon
So ive had this mattress for a year and i agree with most comments about the firm feel
Posted by a reviewer on Amazon
Its not as if youre laying on a floor but if youre looking to really sink into your mattress
Review Count History
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