ZOSI 16 Channel 4K PoE Security Camera System 4TB,16pcs H.265 4K 8MP Outdoor Audio PoE IP Security Cameras,Color Night Vision,Human Detection,Smart Light Alarm,8MP/4K 16CH NVR for 24-7 Recording

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1,062Total Reviews

Surveillance DVR Kits

C

Company Review Grade:

ZOSI

822 Total Products

ZOSI 16 Channel 4K PoE Security Camera System 4TB,16pcs H.265 4K 8MP Outdoor Audio PoE IP...

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Sold by ZOSI

A

Fakespot review grade

A

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Pros & Cons

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pros

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pros

Features with many positive mentions

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Easy Installation

Customers have expressed overwhelmingly positive feedback regarding the ease of installation for this ZOSI 16 Channel 4K PoE Security Camera System. They mention that setting up and connecting to the internet network is a straightforward process, with some users noting the importance of having an easy-to-install security system for peace of mind. However, a small group of customers have mentioned encountering issues during setup but still consider the cameras themselves to be easy to install and use.

cons

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cons

Features with many negative mentions

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Warranty

Despite the positive sentiment towards the product, customers have reported issues with the warranty of the ZOSI 16 Channel 4K PoE Security Camera System. Some have had to replace multiple cameras within a year due to failure, while others have experienced issues with the NVR and support from Amazon and the manufacturer.

neutral

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neutral

Frequently mentioned features with split sentiment

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Picture/Sound Quality

Customers have mixed opinions regarding the picture and sound quality of the ZOSI 16 Channel 4K PoE Security Camera System. While most customers praise the excellent image and sound quality, some report issues with compatibility, recording software, and hardware malfunctions.

Customer Service

Some customers have reported positive experiences with the company's customer service team, praising their responsiveness and quick resolution of issues. However, a smaller group of customers have had negative experiences, reporting difficulties in getting their issues resolved and feeling ignored by the support team.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality

The camera were easy to install,and the pictures and sound quality are great.

This is a really good set, image is great, dvr functions too, cloud setup is a bit complicated for non tech savvy but doable.

Out of the 4 cameras that are outdoors under cover, 1 camera (my front door) continuously malfunctions and stops video.

The cameras work fine in daylight but at night the infrared system fails to engage if the temperature drops below 40 degrees.

Shipping

As far as customer service, jar responded promptly.

It took longer than expected to arrived and it was not until i contacted the guys at zosi that some effort was made to expedite delivery.

I contacted customer service, and even though i was out of the warranty period, zosi sent me the parts @ no charge to get my se... Read More

Once determined to be defective a replacement was promptly sent.

Packaging/appearance

The product was great and packaged nicely i just ordered the wrong cameras for my system i need the 4 in 1 to work with my dvr

Overview

How are reviewers describing this item?
easy, great, bad, good and sent.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has discovered that over 90% high quality reviews are present.

This product had a total of 1,062 reviews as of our last analysis date on Sep 22 2024.