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Pros & Cons
pros
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pros
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Easy Installation
Customers have a generally positive experience with the easy installation of the ZOSI CCTV Camera Home Security System. They mention the setup process is straightforward, cameras are easy to connect to the internet network, and some had assistance from Zosi support for any issues encountered during installation.
neutral
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neutral
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Picture Quality
Customers have mixed opinions regarding the picture quality of the security camera system. While some are pleased with the superb resolution and clear images both day and night, others have reported issues with malfunctioning cameras and short lifespan. Some customers also mentioned the app needs improvement and the green LED lights on the cameras are visible at night, making them obvious to outsiders.
Highlights
Quality
The camera were easy to install,and the pictures and sound quality are great.
This is a really good set, image is great, dvr functions too, cloud setup is a bit complicated for non tech savvy but doable.
Out of the 4 cameras that are outdoors under cover, 1 camera (my front door) continuously malfunctions and stops video.
The cameras work fine in daylight but at night the infrared system fails to engage if the temperature drops below 40 degrees.
Shipping
As far as customer service, jar responded promptly.
It took longer than expected to arrived and it was not until i contacted the guys at zosi that some effort was made to expedite delivery.
I contacted customer service, and even though i was out of the warranty period, zosi sent me the parts @ no charge to get my se... Read More
Once determined to be defective a replacement was promptly sent.
Packaging/appearance
The product was great and packaged nicely i just ordered the wrong cameras for my system i need the 4 in 1 to work with my dvr
Overview
- How are reviewers describing this item?
easy, great, bad, good and sent. - Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 64.6% of the reviews are reliable.
- This product had a total of 1,059 reviews as of our last analysis date on Sep 21 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Cant speak on the camera its not compatible with my old system from lorex
Posted by a reviewer on Amazon
The cameras work fine in daylight but at night the infrared system fails to engage if the temperature drops below 40 degrees
Posted by a reviewer on Amazon
So if you live in a place where the temperatures drop below 40 degrees you will need lighting in the area the camera is watching for you to see anything but a black screen
Posted by a reviewer on Amazon
One camera was bad though they swapped it out with no problems
Posted by a reviewer on Amazon
Luckily had wires run from old system that would have been a project
Posted by a reviewer on Amazon
One of poe camera failed communicated with customer service staff cathy for replacement
Posted by a reviewer on Amazon
Once determined to be defective a replacement was promptly sent
Posted by a reviewer on Amazon
I purchased the zosi nvr 6 4k camera bundle security system on amazon in july 2023
Review Count History
Price History
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