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Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

Zosi cameras are amazing. Dvr is a good basic unit for the price.

High quality product and top notch customer service. Their support is reliable. On a seperate note, the reason i kept going to zosi system is the ease of use of their user interface / phone app.

This is an update to a review i had posted previously. Will update full review shortly. Thank you amazon.



Cons

The system itself is decent for the price but has a lot of glitches with the app used to view the cameras. It is very cumbersome to install and use.

Zosi 1tb dvr does not connect to the internet. The ios app is useless. The app is not compatible to newer versions of android phones.

Tiny screws make it super frustrating to tighten and secure camera angles. Seems crooked to me. Detects very little of any motion. Shows nothing but a fence post on my fence.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Besides the quality of this system the technical support that i got was excellent!


High quality product and top notch customer service.

Price


The price was very good and set-up was fairly easy.


You can't ask for anything more at this price.

Shipping


She then gave me a return authorization with prepaid shipping.

Packaging/appearance


The hard drive is pre-installed and it is even set to record out of the box.

Competitiveness


I bought a zosi system for my own personal home and 2 more for my business at separate locations.


I had a system like that which i was happy to replace with one of the 3 zosi systems i bought in the past.


E-mailed zosi customer service and was contacted by aimee.

Overview

  • How are reviewers describing this item?
    great, easy, good, bad and quality.
  • Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
  • Our engine has analyzed and discovered that 55.8% of the reviews are reliable.
  • This product had a total of 1,019 reviews as of our last analysis date on Dec 11 2022.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    The app could use some upgrades and connection can sometimes be sketchy but much depends on your connection speed


    Posted by a reviewer on Amazon

    The one thing that stands out to me is their tech support


    Posted by a reviewer on Amazon

    Recently we ordered a new system only to have one camera to go out


    Posted by a reviewer on Amazon

    Contacted tech support and they gave me instructions on how to determine if the system or the camera was the culprit


    Posted by a reviewer on Amazon

    Wound up being both so instead of just replacing the bad components they had me send the whole system back refunded our purchase price and gave us a deal on a newer and more advanced system couldnt ask for better


    Posted by a reviewer on Amazon

    Customer service members are helpful however there is no regular phone number to call


    Posted by a reviewer on Amazon

    It kept going to 85 percent and then failing


    Posted by a reviewer on Amazon

    I submitted my password and username to customer service and somehow they made it work

Review Count History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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