Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
Pros
Zosi cameras are amazing. Dvr is a good basic unit for the price.
High quality product and top notch customer service. Their support is reliable. On a seperate note, the reason i kept going to zosi system is the ease of use of their user interface / phone app.
This is an update to a review i had posted previously. Will update full review shortly. Thank you amazon.
Cons
The system itself is decent for the price but has a lot of glitches with the app used to view the cameras. It is very cumbersome to install and use.
Zosi 1tb dvr does not connect to the internet. The ios app is useless. The app is not compatible to newer versions of android phones.
Tiny screws make it super frustrating to tighten and secure camera angles. Seems crooked to me. Detects very little of any motion. Shows nothing but a fence post on my fence.
Highlights
Quality
Besides the quality of this system the technical support that i got was excellent!
High quality product and top notch customer service.
Price
The price was very good and set-up was fairly easy.
You can't ask for anything more at this price.
Shipping
She then gave me a return authorization with prepaid shipping.
Packaging/appearance
The hard drive is pre-installed and it is even set to record out of the box.
Competitiveness
I bought a zosi system for my own personal home and 2 more for my business at separate locations.
I had a system like that which i was happy to replace with one of the 3 zosi systems i bought in the past.
E-mailed zosi customer service and was contacted by aimee.
Overview
- How are reviewers describing this item?
great, easy, good, bad and quality. - Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 55.8% of the reviews are reliable.
- This product had a total of 1,019 reviews as of our last analysis date on Dec 11 2022.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The app could use some upgrades and connection can sometimes be sketchy but much depends on your connection speed
Posted by a reviewer on Amazon
The one thing that stands out to me is their tech support
Posted by a reviewer on Amazon
Recently we ordered a new system only to have one camera to go out
Posted by a reviewer on Amazon
Contacted tech support and they gave me instructions on how to determine if the system or the camera was the culprit
Posted by a reviewer on Amazon
Wound up being both so instead of just replacing the bad components they had me send the whole system back refunded our purchase price and gave us a deal on a newer and more advanced system couldnt ask for better
Posted by a reviewer on Amazon
Customer service members are helpful however there is no regular phone number to call
Posted by a reviewer on Amazon
It kept going to 85 percent and then failing
Posted by a reviewer on Amazon
I submitted my password and username to customer service and somehow they made it work
Review Count History
Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found