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Pros & Cons
pros
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pros
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Easy Setup
Customers generally have positive feedback regarding the ease of setting up the ZOSI add-on camera, with many praising the user-friendly app and the assistance provided by customer support when needed. However, a few customers encountered issues during setup and had to seek help from technical support.
neutral
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neutral
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Customer Support
Customers have had mixed experiences with ZOSI's customer support. While some have reported excellent interactions, others have faced long wait times and unresolved issues. The positive reviews praise the company for their helpfulness and responsiveness, while negative reviews mention frustration with lengthy email exchanges and unanswered queries.
Highlights
Quality
It works real good with the 1rst 4 i already bought
Love zosi and there customer support have set up multiple systems and any problems email them and theyll have a solution
I would then have to remove the camera, delete all the other cameras and reinstall them, then restart the system two or three t... Read More
The motion detection doesn't work sometimes at all, and i have to reset the system a lot.
Price
For the price, you can't go wrong with this security camera system.
Shipping
Return label for my cam was promptly emailed and a replacement camera arrived quickly.
After a few weeks of back and forth trying to get a return, they finally sent a return label a few days ago, so we will see how... Read More
After having shipment lost in the mail, yoyo worked very hard to get the shipment replaced and on the way to me.
Responses were quick, overnight, and after some back and forth troubleshooting, it was determined that a replacement was the solution.
Competitiveness
Both units were purchased from zosi cctv on ebay.
Overview
- How are reviewers describing this item?
good, great, set, easy and first. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 257 reviews as of our last analysis date on Dec 23 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
This time i had a problem with the camera
Posted by a reviewer on Amazon
Ordered a couple of replacement cameras that i couldnt get to connect wirelessly
Posted by a reviewer on Amazon
I was told by the first agent that i needed to update the nvr software
Posted by a reviewer on Amazon
She provided me a link to the download and it went painlessly with the exception that none of my cameras would connect afterwards
Posted by a reviewer on Amazon
After following his instructions i was able to get all my cameras up again
Posted by a reviewer on Amazon
They only last a year or less then have to replace them
Posted by a reviewer on Amazon
Tricky to get set up for wifi
Posted by a reviewer on Amazon
The camera has to be added first by cable then cable disconnected then add camera vis wifi
Review Count History
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