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Pros & Cons
pros
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pros
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Communication With Customer Service
Customers have generally positive experiences communicating with Zosi's customer service team. Many have praised the responsiveness and helpfulness of representatives like Coco and Jar in resolving issues, while some have had difficulty accessing their systems or using certain features.
Ease Of Setup
Customers have generally positive feedback regarding the ease of setup for this security camera system, with many expressing that it was quick and straightforward to install. Some customers encountered minor issues but were able to resolve them with the help of ZOSI's customer service team. A few customers mentioned that the installation process took longer than expected due to external factors such as hiring a professional to run the cables.
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Picture Quality
Customers have mixed opinions regarding the picture quality of this security camera system. While some are pleased with the clear daytime images and impressive night vision, others have reported issues such as grainy or dark pictures, cameras not working at night, and continuous clicking sounds. Some customers also mentioned that the cameras do not perform well when installed on the sides of a house and that they have experienced issues with the system going offline frequently.
Highlights
Quality
These cameras are very easy to mount and adjust, color quality is great and night vision without any other lights on is fantastic!
I absolutely love this system, easy to setup and the nvr has a ton of option i really like.
The last order had 2 cameras which did not work.
Camera quality is extremely clear n sharp .
Price
Overall a great product at a great price
Shipping
I contacted support again and they responded again in less than 24 hours and helped me get the problem corrected quickly.
The instructed me on what to do, sent me a return label for free postage and mailed me out to new cameras to replace those whic... Read More
Even though the responses were not done in a timely manner ,the help i received was very useful.
Jar helped troubleshoot the problem and amy got my replacement shipped to me.
Overview
- How are reviewers describing this item?
easy, great, good, quality and every. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 371 reviews as of our last analysis date on Oct 23 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The last order had 2 cameras which did not work
Posted by a reviewer on Amazon
The instructed me on what to do sent me a return label for free postage and mailed me out to new cameras to replace those which were not working
Posted by a reviewer on Amazon
Birds cannot roost on them and make a mess
Posted by a reviewer on Amazon
I could pull up video on my iphone and my mac
Posted by a reviewer on Amazon
I had a problem with the network connection after 8 months and it turned out i needed a replacement
Posted by a reviewer on Amazon
After 5 months had an issues with couple cameras jar and amy was most helpful and responded in short time
Posted by a reviewer on Amazon
The cameras have a very small view angle
Posted by a reviewer on Amazon
The app is ok an easy instalation
Review Count History
Price History
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