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Pros & Cons
pros
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pros
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Easy Setup
Customers have expressed that setting up the ZOSI security camera system was an effortless process, taking only minutes in most cases. Some customers required additional assistance from customer support but were able to resolve any issues quickly and easily. The user-friendly app and remote access features add to the overall ease of use for this surveillance package.
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neutral
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Customer Service
Customers have had mixed experiences with the product's customer service, with a majority expressing satisfaction for the responsive and helpful support team. However, some customers encountered issues with the product itself, including frozen screens, password problems, and app malfunctions. Despite these challenges, most customers appreciated the quick assistance provided by the customer service team.
Bullet Camera Preference
Customers have mixed opinions about the bullet cameras in this system. While some prefer them, others have encountered issues with picture quality, especially during night time, and occasional camera malfunctions.
Image/Video Quality
Customers have mixed opinions regarding the image/video quality of the security cameras. While some are pleased with the clear daytime images and effective night vision, others report issues such as poor night vision zone, continuous clicking sounds, and cameras turning off on monitors.
Wireless Functionality
Customers have reported mixed experiences with the wireless functionality of the security camera system. While some appreciate being able to access the cameras from their phone and PC, others have encountered issues with connectivity and inconsistent internet connection causing inconvenience.
Highlights
Quality
This system is great and very easy to set up!
The cameras are high quality and the customer service has been great too!
The last order had 2 cameras which did not work.
Camera quality is extremely clear n sharp .
Price
Overall a great product at a great price
Shipping
I contacted support again and they responded again in less than 24 hours and helped me get the problem corrected quickly.
The instructed me on what to do, sent me a return label for free postage and mailed me out to new cameras to replace those whic... Read More
Jar helped troubleshoot the problem and amy got my replacement shipped to me.
Package arrive before estimated day of delivery.
Overview
- How are reviewers describing this item?
great, easy, good, quality and every. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 374 reviews as of our last analysis date on Dec 19 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
But the nght time vision needs more light in order to see images on screen
Posted by a reviewer on Amazon
Even mobile app is self explanatory
Posted by a reviewer on Amazon
Got to a point where i could not remember the password for my system there is no hard reset button on the device and he was able to assist and now im back in control of my system
Posted by a reviewer on Amazon
Package arrive before estimated day of delivery
Posted by a reviewer on Amazon
The hardest part was running the wires everything else was easy
Posted by a reviewer on Amazon
Another time i was playing around with the default settings and made a setting change my bad and caused my monitor to lose the video
Posted by a reviewer on Amazon
Hdd failed after 1 week contacted customer support they responded very quickly gave me options how to resolve issue
Posted by a reviewer on Amazon
The last order had 2 cameras which did not work
Review Count History
Price History
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