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Pros & Cons
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Setup Ease
Customers have mixed opinions on the ease of setting up the ZOSI security system. While most found it easy to install and use, some encountered difficulties with passwords and instructions for connecting to their smartphones. Overall, customers are generally satisfied with the product but found the setup process to be a bit challenging.
Durability
Customers have mixed feelings about the durability of this security system. While some are pleased with its ability to withstand harsh weather conditions, others have reported issues with the product breaking down within a few months and difficulties in getting warranty support.
Video Quality
Customers have mixed opinions regarding the video quality of this security system. While many are pleased with the clear and crisp images, others have reported issues with poor picture quality and intermittent recording problems. Some customers have also expressed frustration with the lack of reliable tech support and documentation.
Night Vision
Customers have mixed opinions regarding the night vision feature of the ZOSI security system. While some are pleased with the clear and crisp images they capture in low light conditions, others report issues with grainy footage and poor performance beyond a certain distance. Some customers also experienced difficulties setting up and using the remote features on their smartphones.
Customer Service
Customers have had positive experiences with ZOSI's customer service, praising their patience, helpfulness, and quick response times in resolving issues. However, there are also reports of long wait times for email support and difficulties in contacting the company, leading to mixed sentiment regarding the overall effectiveness and accessibility of their customer service.
Highlights
Quality
The cameras have a good quality picture and the night vision actually works.
Cameras work great, the dvr is easy to work.
The system is well made i've had my system for less than 3 days and it's crashed can't get in touch with customer service calle... Read More
Mouse broke down in 2 days of use.
Price
For the price i paid i am very happy with these cameras.
This product is great, especially for the price.
Overall, its a good system for the price.
We think that it is a good system for the price.
Shipping
I forwarded my information to the zosi support email address and got prompt responses.
The company responded very quickly to questions, but didn't really give any helpful information.
But they work hard to answer your question and in a timely manner .
Competitiveness
I have tried different brands and these are the best.
The zosi was half the price of the zmodo and was of much better quality and programming.
Overview
- How are reviewers describing this item?
good, quality, great, set and tried. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 338.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 132 reviews as of our last analysis date on Jul 31 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Because of lightning and power outages i have had to replace cameras but not the dvr or its wires
Posted by a reviewer on Amazon
You will need some tech experience if you want to change some of the default settings
Posted by a reviewer on Amazon
For some reason i can only view 1 of the 4 cameras at a time via iphone
Posted by a reviewer on Amazon
Tech support is through email only and for simple questions
Posted by a reviewer on Amazon
It wasnt hard to hook up everything but mine came with a password and couldnt get pass it and with out cousmer service which had to be message through facebook messenger
Posted by a reviewer on Amazon
Very quick turnaround when i needed the dvr replaced
Posted by a reviewer on Amazon
The play back on recording does not work can not change password to review recording
Posted by a reviewer on Amazon
When we first got the system we had some problems with the system freezing up after a day and a half
Review Count History
Price History
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