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Pros & Cons
pros
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pros
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Installation Ease
Customers have expressed overwhelmingly positive feedback regarding the ease of installation for this ZOSI wireless surveillance camera system. The majority of users reported a straightforward setup process with most cameras functioning out-of-the-box. Some customers mentioned that careful planning was necessary to ensure proper wire placement and power supply, but overall, the installation experience was smooth and efficient.
neutral
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neutral
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Camera Quality
Customers have mixed opinions regarding the camera quality of this ZOSI wireless surveillance system. While many are pleased with the clear and accurate images produced by the cameras, some have encountered issues with the phone app and online connection, resulting in poor picture quality or complete system failure.
Customer Service
Customers have mixed opinions regarding the customer service of the ZOSI wireless surveillance system. While some customers had positive experiences with quick, helpful and knowledgeable support agents, others reported difficulties in getting their issues resolved and encountered unresponsiveness from the company. Some customers were satisfied with the tech support provided while others felt let down by the lack of it. The overall sentiment towards customer service is neutral to slightly negative.
Wireless Connectivity
Customers have mixed opinions regarding the wireless connectivity of this security camera system. While some are pleased with its range and ease of remote access, others report issues with laggy video feeds, slow app performance, and difficulty connecting to the cameras wirelessly.
Power Adapter Durability
Some customers have reported issues with the durability of the power adapters, while others have had positive experiences and praised the company's support in addressing these issues.
Highlights
Quality
The system feels well made with metal construction and heavy cables.
High quality, good materials of construction, great night vision, easy to install.
It was strange but zosi stood behind there product even after 2 years of use.
The hardware that came with the cameras is suspect to me and i didn't want rusting screws and they were too short.
Price
The price was excellent as i got it on a lightening deal.
Liked the price the delivery took longer than it should have
Shipping
Customer service also reply’s back in a timely fashion.
****update****company reached out to me within a day and appreciated the feed back.
They fixed the install instructions and have new power supplies being sent to me with tracking numbers.
Packaging/appearance
Both nvr and cameras were well packaged and such a nice packaging makes me feel good since it shows how much they care about the customers.
Competitiveness
I think it is far more effective and reliable than any router or extender.
For instance, if your phone number is 999-999-999, and you have verizon as your cell phone carrier, then set the “sendee” email... Read More
Overview
- How are reviewers describing this item?
great, good, easy and quality. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 1364.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 120 reviews as of our last analysis date on Nov 20 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Ordered the 4 camera system back in 2018
Posted by a reviewer on Amazon
About 3 weeks ago the cameras all stopped working
Posted by a reviewer on Amazon
I contacted customer service not expecting too much with the purchase being almost 2 years old
Posted by a reviewer on Amazon
After trying several fixes with no success they sent me brand new cameras
Posted by a reviewer on Amazon
When the new cameras arrived i attempted to connect but still didn’t work
Posted by a reviewer on Amazon
I bought a new power adapter and learned that the cameras were always fine but the power adapters burned out
Posted by a reviewer on Amazon
I had never had 4 power adapters burn out at the same time
Posted by a reviewer on Amazon
It was strange but zosi stood behind there product even after 2 years of use
Review Count History
Price History
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