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Pros & Cons
pros
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pros
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Color Accuracy
Customers are extremely satisfied with the color accuracy of both day and night footage captured by the cameras. The images are clear, crisp, and have excellent color representation. Some users caution that the 120' IR cameras may cause image washing out due to excessive IR light.
Signal Stability
Customers generally praise the signal stability of the ZOSI HDMI DVR system, with some expressing relief from power issues and ease of use. However, a small number of customers have reported occasional gray screens and resets.
neutral
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neutral
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Hardware Durability
Customers have had mixed experiences with the hardware durability of the ZOSI HDMI 8CH 960H H.264 DVR. While some have reported no issues and praised its affordability, others have encountered problems with the hard drives and required tech support assistance.
App Functionality
Customers have mixed opinions regarding the app functionality of this security camera system. While some are pleased with its ease of use, remote viewing capabilities, and reasonable pricing, others mention challenges with motion detection sensitivity and the need for assistance in setting up additional features.
Customer Service
Customers have had mixed experiences with ZOSI's customer service. While some reported positive interactions, others encountered significant issues and frustration in resolving problems with their devices. Some customers praised the promptness and helpfulness of the support team, while others expressed disappointment and frustration over long wait times and unresolved issues.
Highlights
Quality
This is a pretty good camera system the cameras are easy to set up and so is the dvr sometimes u have a little problem
Very easy setup and like the cameras
Everything worked perfectly fine until a couple of months ago that three of the six cameras were having issues with the image.
After 1 year the dvr would not record and tech support tried to assist with a downloadable update that didn't work.
Price
It's really a great product with a great price.
I use zosi8ch security cameras for my home and i like the night vision the motion detector in a support team so easy to operate... Read More
Price was amazing when i purchased them.
We arnt to type to complete rely on technology (wifi) so for hard wired in cameras we like them, thought price was great too!
Shipping
They arrived pretty quick & work great.
I was also impressed with how well the box was shipped (see photo) and getting here was super fast.
After many many emails & pictures to prove when i purchased the unit through amazon, i finally was asked to return just the dvr... Read More
They reached out and sent me a new unit at no cost.
Competitiveness
Found out this unit is a bit particular about cameras connected, as i was connecting old cameras of a different brand, since th... Read More
For the money, you can't go wrong with zozi.
Overview
- How are reviewers describing this item?
great, set, good, easy and two. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 956.
- Previous analysis of this listing was an D grade.
- Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 71.7% of the reviews are reliable.
- This product had a total of 1,208 reviews as of our last analysis date on Nov 8 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I was bought wrong color try to make return
Posted by a reviewer on Amazon
The customer services jar help me to fix it so fast
Posted by a reviewer on Amazon
Sozi customer service made a bad situation better
Posted by a reviewer on Amazon
They reached out and sent me a new unit at no cost
Posted by a reviewer on Amazon
Now that the replacement time has expired 3 of the cameras have stopped working
Posted by a reviewer on Amazon
It’s a christmas present to my husband so i’m not exactly sure if the night vision and motion sensor all works good yet or not
Posted by a reviewer on Amazon
They do what i want them to though the apps a bit confusing and the image quality could be better
Posted by a reviewer on Amazon
I havent had to deal with tech support thus the 1 star rating but overall i give this five stars
Review Count History
Price History
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