Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
Pros
The results are fantastic. They are responsive and super nice. This kind of customer service is unheard of nowadays.
This frother works great for frothing and warming. It gives me abundant froth for my daily cappuccino. My only issue is that it feels like it doesn't get as hot as i would like.
These two items make hand-cleaning a must after every use. I always clean right after using it, much easier than letting the remnants dry.
Cons
The frother attachment falls out everytime you pour the milk out. Not really hot enough to make a satisfying hot beverage.
The mode selector still works but the start button simply stopped working. It sorta works but it does not do what i wanted it to do. The products are great while they work but longevity is awful.
Highlights
Quality
Lasts thru lots of use and very consistent performance!
Easy to use and a great little machine to get warm frothy milk.
Unfortunately, the warming stopped working after 3 months, past amazon’s return policy, so i thought i’d try to reach out to th... Read More
This kind of customer service is unheard of nowadays and is precisely the kind of thing that will keep me buying zulay products... Read More
Price
This does a fantastic job for a fraction of the price!
Save your money on those expensive coffee machines with the milk frothers.
At first i was reluctant thinking it was expensive-it has more than paid for itself.
Shipping
They are sending me a new frother (i do have to pay for shipping which is $4 - $6) and i don't even have to return the broken one.
They were so nice and helpful and got it shipped out to me by the next morning.
I got a second unit delivered within days of my inquiring.
Packaging/appearance
I was only looking for the missing attachment, but they sent me the whole package.
Overview
- How are reviewers describing this item?
great, clean, new, easy and first. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 765 reviews as of our last analysis date on Aug 23 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
No more driving to a coffee shop for hot chocolate or lattes
Posted by a reviewer on Amazon
Made up the investment the first day i used it
Posted by a reviewer on Amazon
I got it and it didn’t work but they are really quick to send you a brand new one
Posted by a reviewer on Amazon
They didn’t hesitate and sent me a brand new one for free to replace the one that didn’t work
Posted by a reviewer on Amazon
Unfortunately the warming stopped working after 3 months past amazon’s return policy so i thought i’d try to reach out to the company—zulay
Posted by a reviewer on Amazon
I really liked this frother but unfortunately it broke
Posted by a reviewer on Amazon
They are sending me a new frother i do have to pay for shipping which is 4 6 and i dont even have to return the broken one
Posted by a reviewer on Amazon
Save your money on those expensive coffee machines with the milk frothers
Review Count History
Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found