Pros & Cons
cons
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cons
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Customer Service
Despite some customers expressing satisfaction initially, many have reported issues with their milk frother sets, including broken stands and frequent battery replacement. The overall sentiment towards customer service is negative.
neutral
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neutral
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Frothing Power
Customers generally praise the powerful frothing ability of the Zulay Milk Frother, with most noting its efficiency in creating milk foam for lattes, cappuccinos and other drinks. However, some users have reported issues with the battery life and performance degradation over time.
Durability
Customers have had mixed experiences with the durability of the milk frother. While some have reported using it for several months without any issues, others have encountered problems and experienced the product breaking down after a short period of use.
Highlights
Quality
Stylish adds to the coffee counter - good quality.
This is a great battery operated frother, my only wish is that it was usb rechargeable.
***** this frother worked great at first, but lasted less than two years (1 yr 7 mo to be exact).
The description says powerful - they aren’t lying!
Shipping
I contacted them to let them know what happened and they got back to me very quickly with some suggestions on how to rectify my issue.
Packaging/appearance
Comes in a black box with black silk lining, very giftable.
Competitiveness
But when i read through the clauses - the warranty became inconsequential, to me - the reputable sellers offer less hassle than the vendor.
Overview
- How are reviewers describing this item?
great, good, stopped, tried and still. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 21,695 reviews as of our last analysis date on Nov 8 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The 1st one stopped working this is my 2nd frother from zulay
Posted by a reviewer on Amazon
Was credited right away no need to return defective unit
Posted by a reviewer on Amazon
Must commend zulay on awesome customer service and their hassle free defective unit policy which makes a huge difference at least to me
Posted by a reviewer on Amazon
Not to mention the fact that it looks super cool haha like a lightsaber handle almost
Posted by a reviewer on Amazon
When i let them know that i tried but it didnt solve my issue they issued a full refund
Posted by a reviewer on Amazon
It just up and died and replacing the batteries didnt help
Posted by a reviewer on Amazon
Too bad because i really liked it when it worked